Frequently asked questions
Here is a list of some of the most frequenty asked questions about our products
Where areas do you ship to?
The website accepts orders for shipment to UK Mainland, Industrial Scotland and The Scottish Highlands – we reserve the right to cancel any internet order which falls outside of the standards zones. For any other areas such as Dublin, EIRE, Isles of Scilly, Scottish Isles, Isle of Man, Channel Islands and Northern Ireland – please phone us for a carriage quote – or alternatively, you are welcome to arrange collection from our warehouse.
Do you offer any warranties?
Please contact us for further details. Many of our products carry a return to base warranty, but the warranty does not extend to areas outside the standard delivery zones mentioned above.
How long does delivery take after despatch?
Most items are sent on a standard service (normally next day delivery), but some items maybe sent on a 2-3 day service – please contact us if you have an urgent requirement.
How long does it take for despatch?
Unless stated otherwise items are normally in stock, subject to prior sale. We therefore endeavour to despatch the same or next working day.